Making appointments: Call (425) 688-1888 (Press 0 )
and give the answering service your name and number, and best time to
reach you. Dr. Hellekson will typically return your call within the next
business day, Monday through Thursday.
Prescription Refills: Have your pharmacy fax a request to
(425) 696-0083. These will be filled typically within the next business
day Monday through Thursday. Routine refills requested Friday through
Sunday, or on a Holiday, will be filled the next business day. “On call”
doctors will only fill medications until the next business day and will
not refill controlled substances in most cases.
If you want a prescription called into a new pharmacy, leave your name,
DOB, medication name and milligram dose, and the pharmacy phone and fax
number. Requests for refills beyond scheduled intervals will be charged
a fee.
Medical Insurance: Before your first visit, please call my
billing service,NW Clinical Billing, at 1-800-831-3322,or email jennifer@nwclinical.com
At the time of the first appointment, all arrangements must be completed
with NW Clinical Billing, or Payment in Full will be made. Be sure to
understand your mental health insurance benefits before your first
appointment. Co-pay’s must be paid at the time of the visit, by cash,
check or Visa/Mastercard.
Billing Service: NW Clinical Billing, 1-800-831-3322,
jennifer@nwclinical.com. Please track your
monthly statement which indicates what is owed by your insurance company
and the balance of what you owe. Payments not received after 120 days
are subject to collections. A charge will accrue for accounts
over 60 days. There will be a $25 charge for each returned check.
|